Link to ResNet FAQ's
ResNet System Requirements
Computers
Buying Through Assumption College:
Students can purchase computers through the College.
See the attached write-up entitled “Buying Computers Through
Assumption College.” These computers are network ready.
If you are purchasing a new computer, it is preferable to purchase
it through the College. Assumption will help coordinate warranty
support only for computers purchased through the College. All
purchase info is also on the web. Start at http://www.assumption.edu/store
and click on the Dell or Apple link.
Bringing your own Computer:
Many students bring their own computer to campus and most
often it works fine on the campus network. Some retail computers
are not designed to run on a high-speed corporate-style network
and cannot be used with ResNet. Be sure that your machine
meets these minimum requirements
Macintosh Computers ' Minimum System
- Mac OS 10.2 or better (OS X 10.3 recommended)
- 3 GB of free disk space (The more the better)
- 10baseT Ethernet Circuit Board (10/100 preferred)
- 512 MB of RAM
- CD drive (CD burner or DVD drive is recommended)
- Understanding of your computers warranty
- All System Software (on CD’s)
IBM
Compatible Computers ' Minimum System
- Functional Windows XP or better
- 3 GB of Free disk space (The more the better)
- Ethernet 10baseTCircuit board (10/100 preferred)
- 512MB of RAM
- CD drive (CD burner or DVD drive is recommended)
- Understanding of your computers warranty
- McAfee Anti-virus software (Assumption College has purchased
this and require you to run McAfee Anti-virus software if
you are not running McAfee you will be quarantined)
- Microsoft Windows Defender (an anti-spy ware application)
- All System Software (on CD’s)
Network
Network
Hardware
Your computer must have an ethernet card installed.
All computers should be virus free.
All computers should have up to date security patches.
All computers should be in good working order.
Wireless Network
In addition to our wired network that exists in every
residence hall (port for every student), we provide wireless
networking for laptop computers to connect to the campus network
and the Internet in alternate locations where they may bring
their laptop. Wireless access is available in all the primary
academic buildings, the Hagan Campus Center, and some outdoor
spaces. Wireless cards are needed for laptops to connect to
the expanding wireless network on campus. These cards typically
cost between $50 and $10
Support
and Repair of Computers
Our RCC students are trained to network functioning computers,
configure wireless network connections and install ResNet
software (anti-virus software web browsers and anti-spy ware
applications). During the first month of school, they work
exclusively on assisting students with connecting their machines
to the network. Afterwards, these students can assist students
with some computer problems like connecting a printer, installing
software, answering some software questions and some basic
troubleshooting. These students are not trained to work on
operating systems and/or hardware problems.
Our ResNet support is a trained staff of students who support
student residential networking. Any operating system or hardware
problems will be directed to local repair centers. Students
are responsible for their own machines and keeping them with
functional operating systems and hardware. The College will
help coordinate warranty support only for machines purchased
through the school.
ResNet Procedures
How
to Get Connected
To get connected to ResNet, you’ll need to
do a few things.
Connect your computer to the blue network jack and start
up the computer. Now you can start the registration process
using a web-browsing program to activate network services.
Your computer may be quarantined at this point if you need
system patches or McAfee Anti-virus software or upgrades.
The system will walk you through the process just buy following
the on screen directions.
On Move-In Day (Registration)
- A ResNet table will be staffed
where you speak to Information Technology Staff.
- Our ResNet students (RCC’s)
will be assisting in dorms helping students get connected
ResNet
Office (IT B09) - After Move-in day
-
You can come the IT Hub for technical guidance and assistance..
- Our
RCC students work 3-4 nights a week in residence halls
helping with student installations. The schedule of locations
will be posted on the Assumption bulletin board channel.
- You must be available during the posted times for the
residence hall you live in to get assistance during the
month of September. You must be with your computer at
all times while an RCC is working on the machine
ResNet Office (Fuller IT B09, extension 7060)
-
After October 1st
- You can come to the IT HUB between 8:15 am and 7:30
pm Monday through Thursday and 8:30 am and 4:30 pm Fridays
to speak to HUB staff
-
If you still are having a problem getting your machine
to meet the ResNet minimum specifications you can schedule
an appointment to bring your computer to the IT Center
to work on it. A higher level of technical support will
be available to answer questions and provide technical
guidance. If your computer or software needs require further
assistance we will recommend a local repair center.
last updated 05-30-07 by
Tom St. John
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