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December 2, 2013

Andreas Moutsatsos: Centro Las Americas (CLA)
Interning at Centro Las Americas (CLA).

Interning at Centro Las Americas (CLA).


Name: Andreas Moutsatsos

Hometown: Arlington, MA

Major: Organizational Communications

Internship Sponsor: Centro Las Americas (CLA)


Primary Responsibilities:

  • Update and create new brochures
  • Design Facebook and Twitter social media outlets
  • Create annual report packet
  • Update and create CLA website and learn development software, Mod-X Revolution.


These tasks must be done on a specific time schedule, especially the Annual Report, which was presented at a board meeting.




My experience at CLA has taught me valuable communication, graphic design and website development skills, and have given me a real-world experience that I had been seeking since beginning college. I have learned that non-profits, like CLA, have an organizational structure and culture that requires employees to get work done at the same efficiency level as for-profit corporations. CLA has also taught me to work above and beyond what I thought I could accomplish; I am having a challenging internship experience.


My supervisor, Elvis Lopez, Director of Administration and Finance, has a lot of experience in business, including accounting, which added to my financial skills. Mr. Lopez showed me that the key to being a successful non-profit is planning and organization. This will greatly help me prepare for a job opportunity after graduation because I started to draw parallels between what I learned in my communications classes and what Mr. Lopez was teaching me about organizational communication and efficiency.


Working on new brochures, updating the website, and creating social media outlets for CLA has made me feel like I am a vital part of the organization. I feel I am actually adding greater value to this small organization than I would be at a large corporation.

November 15, 2013

Yesenia Hernandez: Insurance Marketing Agencies (IMA)
Interning at Insurance Marketing Agencies (IMA)

Interning at Insurance Marketing Agencies (IMA)


Name: Yesenia Hernandez

Hometown, State: Worcester, MA

Major: Accounting

Internship sponsor: Insurance Marketing Agencies (IMA)


Primary Responsibilities:

  • Prepare journal entries
  • Reconcile accounts to assure accuracy of financial statements
  • Create excel templates to be used for company internal analysis

These tasks need to be done at specific times of the month; it is my responsibility to make sure that these tasks get done at the appropriate time.



My experience at IMA has taught me so much more about accounting than I expected to learn. I learned that real financial issues within a company arise and that they must be solved within a short period of time. There are many ways to solve the same issue; at my internship I have leaned how to problem solve to effectively reach a solution. My supervisor, Bill Wilcox, CFO, has given me the skills to become a problem solver.


As I aspire to be an auditor in a CPA firm, my internship at IMA has instilled in me some great habits and practices to take into my professional future. Bill was previously an auditor, therefore, he makes clear to me the importance of detail, explanations, consistency, and organization in my work. I realize that these skills are essential to becoming an auditor.


Becoming a quick-change artist is incredibly important because my work is always varied. At times I need to try different methods in order to get results. Bill sometimes changes his mind on the way he would like work done. Therefore, I drastically change my methods. This is valuable experience because I now know that needs are ever-changing, therefore, I have to be prepared to begin again or modify my work for each project.

Michael Racine: Human Resources Department, UMass Medical School
Interning in the UMass Medical School Human Resources Department,

Interning in the UMass Medical School Human Resources Department,


Name: Michael Racine

Hometown: Shrewsbury, MA

Major: Management

Minor: Accounting

Internship Sponsor: Human Resources Department, UMass Medical School


Primary Responsibilities:

  • Apply knowledge from my Human Resources Management class to a professional HR office environment
  • Utilize talent acquisition software, iCIMS
  • Learn the art of checking references
  • Learn the organizational processes within the Human Resources Department
  • Update policies and procedures


Blog Entry:

UMass Medical School is committed to improving medical care through education and research in order to improve the quality of life for their patients. It is the job of Human Resources to ensure the hiring of qualified and competent employees – ranging from janitorial jobs to lab research doctors.


Interning at UMass Medical School has given me valuable experience in a professional work environment, while also teaching me specific qualities employers look for in candidates for jobs. I have been lucky enough to work in many of the functions within the department, including: talent acquisition, compensation, and benefits. I have had the opportunity to meet with each person in the department individually to learn about their specific responsibilities and projects.


I work with an excellent team who constantly asks my opinion on specific problems and ideas. For example, they asked my opinion about the best way to implement new recruiting procedures and policies for interns and volunteers. I have been fortunate to feel engaged in my HR internship with UMass Medical School.

November 4, 2013

Lauren Carrington: Worcester Business Journal (WBJ)
Interning at the Worcester Business Journal (WBJ)

Interning at the Worcester Business Journal (WBJ)


Name: Lauren Carrington

Hometown, State: Westfield, MA

Major: Organizational Communication

Internship Sponsor: Worcester Business Journal (WBJ)


Primary Responsibilities:

  • Plan, organize, and promote Worcester Business Journal events
  • Organize sponsorships and guest registration
  • Maintain three social media accounts
  • Research of potential honorees and companies for WBJ events


Blog Entry:

The Worcester Business Journal is the leading source in central Massachusetts for business news through online and print publications. As well as providing the most trusted business news, the WBJ also sponsors many events throughout the year to celebrate successes in the business community. These events provide excellent networking opportunities in business.


As a marketing and events intern, the skills I have learned as an organizational communication major have helped me in many aspects of my work. Some of my time is spent preparing for the next event by organizing and registering attendees and sponsors and their materials in a Microsoft Excel database. In the weeks before each event I write many social media posts to Twitter, Facebook, and LinkedIn to stimulate interest and to remind last minute attendees to register. I also work at the events and have made many networking contacts.


Assisting in the marketing and planning of events and working as part of a cross-functional team has given me an appreciation and understanding of a career in the event planning industry. The mix of the planning work, combined with the social aspects of events, has been the perfect fit for me and has opened my eyes to a career field I had not previously considered.

October 28, 2013

Max Marschhausen: Worcester Sharks AHL
Interning with the Worcester Sharks

Interning with the Worcester Sharks


Name: Max Marschhausen
Hometown: Lewiston, Maine
Major: Management
Minor: Accounting and Philosophy
Internship: Worcester Sharks AHL


Primary Responsibilities:

  • Assist in research and development of new sales campaigns
  • Compare our corporate partner opportunities with other AHL teams
  • Promote a positive fan experience by creating a unique and exciting environment

Blog Entry:
The Worcester Sharks is a hard-working team which strives toward one common goal of being the best hockey team in the sports entertainment industry. Each individual at the Worcester Sharks works hard to provide the best customer service and to provide our customers with a unique and special experience at every Sharks’ game.


As an Operations Intern at theWorcester Sharks, I am studying our corporate partners and comparing our corporate partners’ web pages to other AHL teams. I have discovered that we have an excellent website display of our corporate partners because we provide a complete list and contact information. We also list opportunities for our corporate partners that tells them the benefits of each package they purchase, from bronze, silver, and gold. We also offer an a la carte selection for each level; for example, at the gold level partners get two selections from the cart such as group tickets for 20 and a radio interview during a Sharks’ broadcast. We really offer some great packages for our partners.


I am adding value to the Worcester Sharks through this project. The opportunity to work in a professional sports environment is providing me with responsibility in the workplace, which makes me feel – even as an intern – that I make a difference in this company. I am very fortunate to have this opportunity.

October 15, 2013

Eric Reilly: Worcester Art Museum, Education Department
Reilly, Eric2

Interning at the Worcester Art Museum


Name: Eric Reilly

Hometown: Smithfield, RI

Major: Organizational Communication

Internship: Worcester Art Museum: Education Department


Primary Responsibilities:

  • Register students for art classes offered at the museum
  • Proofread and approve memos and pamphlets
  • Complete projects involving data regarding classes


Blog Entry:


The Worcester Art Museum is a charitable, non-profit organization. The organization’s purpose is to provide an educational experience for patrons and a first-hand look and immersion into the arts, as well as culture. A friendly and helpful atmosphere can always be expected by visitors on any occasion.


No two days have been the same since I have started my internship. I have worked on and completed a number of projects already, including the schedule for the current fall semester, and the complete profit projections for this fall. The people I work with make me feel like a truly important part of the team, as I am entrusted with the proofreading and final editing of mail outs and faculty memos. Staff even ask my opinion on issues that I am not even involved with!


A main source of income for the Worcester Art Museum is generated from the Education Department. There are many art classes for youth and adults of all ages. I especially enjoy working with the registration administrator in the Education Department, and helping students find and register for a class that most interests them. Classes range from drawing and painting to printmaking and computer art.

October 8, 2013

Camille Auger: Worcester Sharks (AHL)
Interning with the Worcester Sharks.

Interning with the Worcester Sharks.


Name: Camille Auger

From: Kennebunk, Maine

Major: Organizational Communication

Minor: Marketing

Internship: Worcester Sharks (AHL)


Primary Responsibilities:

  •  Compare the Worcester Sharks community programs with other AHL community programs
  • Propose and develop new community events
  • Update fan data on excel worksheets after events
  • Assist the Marketing Department with promotional campaigns
  • Work at Worcester Sharks events


Blog Entry:


The Worcester Sharks are a professional hockey franchise located in the DCU Center in downtown Worcester. Every employee, from player to office worker, works at a fast pace in a team-orientated organization devoted to creating an efficient, comfortable work environment. Theoffice staff is devoted to enhancing ticket sales and creating a positive impact on the Worcester community.


As a marketing intern with the Worcester Sharks, my favorite experience has been conducting research about how the Worcester Sharks contribute to the community. A few of their annual events include “Reading is Cool” and the “Sharks Street Brigade”. Both of these events involve getting youth involved in education and sports. I had the opportunity to work at the Kids Club event where I helped young children learn basic hockey skills and become a part of the Sharks Kids Club.


As I gather research on what other teams do in the AHL to enhance their local communities, I am proposing ideas to develop an annual golf tournament to raise money for charity as well as hospital visits by our team mascot, Finz, to young children suffering with cancer. I greatly appreciate working in the area of community programming.


October 4, 2013

Katie Tarpey: Worcester Sharks
Interning with the Worcester Sharks.

Interning with the Worcester Sharks.


Name: Katie Tarpey

Hometown: Melrose, MA

Major: Organizational Communication

Minor: Marketing

Internship: Worcester Sharks AHL


Primary Responsibilities:

  • Research and report findings of competitor AHL team ticket packages and offerings
  • Generate fliers and posters for company events
  • Manage and enter data for Kid’s Club and group registrations


Blog Entry:

The Worcester Sharks is a small, tight-knit organizational team that works hard to provide the best game experience for their audience. Their departments all work together to guarantee customer satisfaction. Customer service is a huge concept with the Sharks because the fans not only attend for hockey, but also for the experience and fun atmosphere of an AHL game.


Working as a ticket sales intern, I focus on researching competitor teams’ ticket packages and what is offered to their season ticket holders. I also research contact information of schools and organizations to target for future involvement with the Sharks. I log in all registrations for upcoming birthday parties and then help prepare gift bags for upcoming events. I also keep track of the Kid’s Club registration.


My experience working on group projects in my Introduction to Management and Principles of Marketing classes have taught me how to work together with a group to focus and get the task at hand done. This has proven to be one of the best skills to have at the Sharks, because when it comes down to it, we’re all working together to produce the best quality entertainment we can. So, whether it is working with staff from other departments or forming an assembly line with other interns, the job gets done- and done to the best of our ability.

September 27, 2013

Genevieve O’Malley: Worcester Sharks
Interning with the Worcester Sharks

Interning with the Worcester Sharks


Name: Genevieve O’Malley

Hometown: Norfolk, MA
Major: International Business
Minor: Spanish
Internship: Worcester Sharks


Primary responsibilities:

  • Compare the Worcester Shark ticket packages with their competitor teams in the American Hockey League (AHL)
  • Create posters for upcoming events
  • Research the community events sponsored by the Sharks
  • Update organizational databases of contacts
  • Organize birthday celebrations or any type of group outing

Blog Entry:
The Worcester Sharks are part of the AHL that is storming  the country! From hockey player to office worker, each and every team member works hard to make the Worcester Sharks succeed in an enjoyable work environment. All the employees create a warm and inviting atmosphere.


As a ticket sales intern, I observe how a reputable company establishes their brand successfully. In the office, I work on many different projects. My most important task is comparing the Sharks ticket packages with all other AHL teams ticket packages. This is critical for improving the Sharks ticket options, therefore, increasing fan attendance and satisfaction.


In all of my business classes, especially marketing, there is an emphasis on the ability to satisfy consumers. Working in ticket sales requires a sense of friendliness and approachability. Using these customer service characteristics will help me as I move forward in all types of business endeavors!

May 3, 2013

Maura Newey: RDW Group
Interning with RDW Group

Interning with RDW Group


Name: Maura Newey
Hometown: Maynard, MA
Major: Marketing
Minor: Writing
Internship Sponsor: RDW Group


Primary Responsibilities:

  • Conduct background research for clients such as the Higgins Armory, Reliant Medical Group and Worcester Art Museum.
  • Participate in internal and client meetings.
  • Work with clients to draft and revise news and event releases.
  • Track and analyze media placements.
  • Compose media lists for releases and events.
  • Conduct research for client media outreach.

Blog Entry:
RDW Group is an integrated communications firm with offices in Worcester, Boston and Providence, RI.  They serve a wide variety of  clients ranging from healthcare and higher education to financial services and energy. All of the work that RDW Group performs embodies their “ Think, Work, Win” motto.


As an intern in the Worcester office, I have had the opportunity to work with the Higgins Armory, Worcester Art Museum and Reliant Medical Group.  I have written many press releases for events sponsored by Higgins Armory Museum. I also wrote press releases about new doctors joining the practice at Reliant Medical Group. In addition, I have also worked with media sources tracking software to  analyze media placements for the Worcester Art Museum. 


I have applied concepts that I learned in my Public Relations class, such as composing media lists and writing press releases. I have heard concepts from my Marketing on the Internet class being referenced in the meetings I have attended.


My time as an intern at RDW Group has showed me all of the operational aspects of a communications business. This internship has also helped me realize that I am interested in pursuing a career in public relations or advertising.

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