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February 28, 2014

Matthew Flynn: The Worcester Sharks (AHL)
Interning with the Worcester Sharks.

Interning with the Worcester Sharks.


Name: Matthew Flynn

Hometown: Falmouth, MA

Major: Accounting

Minor: Sports Management

Internship Sponsor: The Worcester Sharks (AHL)


As a Community Development and Operations Intern, my primary responsibilities are to:

  •  Propose and develop community events
  • Assist the Operations Department with scouts and players
  • Update donation offerings on Excel
  • Work at Worcester Sharks games

Blog Entry:

The Worcester Sharks are a hockey organization that is affiliated with the American Hockey League; they are located in the DCU Center in downtown Worcester. Every employee, from hockey player to office worker, works as a team member to create a fun and enjoyable environment at every game. Our goal is to create a positive impact on our patrons – the Worcester community.


I’m responsible for events, such as “Reading is Cool” and Sharks Street Bridge” that get youth involved with education and sports. I also work with the local community on donations and coordinating events to spread the Worcester Sharks’ name.


I enjoy being involved with the process of the Worcester Sharks giving back to the community. As I go around the community with players and the Sharks’ mascot to give away donations to upcoming games, I’ve learned that it’s a group effort. The Sharks’ entire staff is dedicated to creating excellence.


February 19, 2014

Patrick Giroux: Office of Student Affairs, Assumption College
Interning with the Office of Student Affairs at Assumption College.

Interning with the Office of Student Affairs at Assumption College.


Name: Patrick Giroux

Home Town: Wilmington, MA

Major: Organizational Communication

Minor: Writing

Internship Sponsor: Office of Student Affairs, Assumption College


As the Brand Communication and Marketing Intern, my primary responsibilities include:

  • Serve on an ad-hoc committee with students, faculty, and staff to promote an understanding and awareness about the Assumption history and identity
  • Work with a graphic design intern to create promotional materials and creative ways to advertise the history and identity of the College
  • Research ways to engage students in understanding the five guiding principles of the College
  • Meet weekly with the Dean of Students and the Vice President for Student Affairs to monitor progress and discuss creative strategies


Blog Entry:

Assumption College’s Office of Student Affairs provides students with the opportunity to participate in a high quality co-curricular life that supports Assumption’s academic mission. This office oversees many departments on campus, including: The Office of Student Activities, Athletics, Residential Life, Community Volunteer Services, as well as Student Conduct.


I have the unique opportunity to create a new approach to promote the five principles of student engagement to current and prospective students. These five principles are: Community, Contemplation, Longing for God, Mission to Serve, and Vocation.


Through this internship, I am utilizing my marketing, organization, and leadership skills. I am one of the few students that get to serve on this committee and take part of this unique internship. I was given a strategic assignment, and it is up to me to be proactive and create strategies and solutions to generate student awareness and engagement for the brand.


The graphic design intern and I collaborate ideas and share an office space to make our ideas a reality. I am responsible to reaching out to various academic and student affair offices to gauge a sense of how they utilize the student engagement principles on a daily basis. This valuable experience is helping me become more independent, and perfect my organizational and communication skills.

Brendan Smith-Wilks: GTECH
Interning with Gtech.

Interning with Gtech.


Name: Brendan Smith-Wilks

Hometown: North Kingstown, RI

Major: Accounting

Minor: Finance and Forensic Accounting

Internship Sponsor: GTECH


 As a finance intern, my primary responsibilities include:

  • Assist with financial forecast presentations to senior management
  • Review Licensed Content contracts for revenue recognition and prepare a cash forecast summary
  • Update the projected monthly revenue earned from each customer and project future expenses
  • Input the monthly revenue earned from each customer into the company’s computer system

Blog Entry:

GTECH is a large company in the gaming and lottery industry that produces scratch tickets for many countries around the world. These lottery games are designed with appealing and interesting features to entice players and helps support schools and education through the funds raised. GTECH is beginning to develop and create online scratch tickets which are designed to interact with players and sets themselves apart from their competitors.


I have found that my knowledge of Excel, which I have developed from taking computer science and other classes, has helped me to succeed in this field. This internship is helping me to develop my writing communication skills which I use in preparing financial presentations to senior management. I enjoy working in a team and seeing how my work helps other employees to make important decisions.


This internship is giving me valuable experience and has increased my interest in working in this type of company. GTECH’s mission statement emphases “Customers First” and all of the employees strive to achieve this mission.

February 10, 2014

Andrea Bates: Salespod, Inc.
Interning with Salespod, Inc.

Interning with Salespod, Inc.


Name: Andrea Bates

Hometown: Holden, MA

Major: Organizational Communication

Minor: Marketing and Management

Internship Sponsor: Salespod, Inc.


As a marketing analyst intern, my responsibilities include:

  •  Leading and managing four other interns
  • Researching and developing marketing plans and case studies to advertise Salespod
  • Creating social media posts
  • Organizing and scheduling meetings


Blog Entry:

Salespod, Inc. is a small start-up business which successfully helps other businesses manage their field representatives. Its product is a sales tool used to effectively manage field activities and track field representatives. The company’s web application is for managers to use to keep track of employees, and its mobile application is for the employees to use while they are meeting with customers.


As a marketing analyst and team leader, I have had the opportunity to apply some of the concepts I have learned in the classroom to the Salespod’s marketing plan. For example, I suggested how they could develop digital marketing platforms to drive inbound traffic to their website. As an Organizational Communication major, I use my written and verbal communication skills to effectively lead the group of interns, as well as consistently keep my supervisor updated.


My internship experience has taught me to be flexible and willing to do whatever is asked of me. I have been asked to do a variety of tasks from organizing meetings to producing a marketing plan. I am also gaining knowledge about how a small start-up business grows its business. Hopefully, I will see how some of the work that I have contributed will help the company to grow. I am confident that through my internship I will gain a plethora of knowledge about real-world business and also find out what I will truly want to do when I graduate.

February 7, 2014

Meaghan Cantwell: Human Resources Department, UMass Medical School
Interning with the Human Resources Department at UMass Medical School

Interning with the Human Resources Department at UMass Medical School


Name: Meaghan Cantwell

Hometown: Fall River, MA

Major: Organizational Communication

Minor: Psychology

Internship Sponsor: Human Resources Department, UMass Medical School


Primary Responsibilities:

  •  Gain an understanding of the interfaces between the Employee Assistance Program (EAP) and the organization’s administration and employees
  • Create marketing and promotional strategies to remind employees of the EAP services
  • Collect up-to-date information for clinical databases
  • Expand the mental health provider referral bases
  • Assist in the development of policy and process for the destruction of client records


Blog Entry:

The Employee Assistance Program (EAP) at UMASS Medical School is a free and confidential program providing consultation, assessment, intervention, information and referral for employees and their household members. EAP professionals use specialized knowledge and expertise about human behavior and mental health to maintain and improve the productivity and functions of all employees. In addition, EAP also provides consultation and training to management and Human Resource staff to minimize the impact of stress on the workplace.


As in intern in EAP, I use my verbal and written communication skills, which I have acquired as an Organizational Communication major, to effectively perform my many tasks.I have gained an understanding of EAP responsibilities and have seen how significant the program is to achieving a motivated, productive workplace. Some of the areas that the EAP offers assistance includes: emotional and mental health, alcohol and substance abuse, anxiety, depression, domestic abuse, grief, and work related issues. From my experience, I see how emotionally involved clients are with the EAP programs because of the support they are given by the EAP professionals, which helps them to achieve their personal and professional goals and obtain a more positive outlook and lifestyle.


I have had the opportunity to meet with professionals in other Human Resource departments to understand their responsibilities and tasks, such as training, compensation, benefits, and recruiting. The EAP team is providing me with a valuable experience which has opened my mind to a potential career in the this field.

December 9, 2013

Lidiann Lopez: Alzheimer’s Association
Interning with the Alzheimer's Association.

Interning with the Alzheimer’s Association.


Name: Lidiann Lopez

Hometown: Ipswich, MA

Major: Organizational Communication

Minor: Latin American Studies

Internship Sponsor: Alzheimer’s Association


Primary Responsibilities:

  • Establishing relationships with Spanish-speaking families affected by Alzheimer’s disease to provide information about supportive services
  • Planning a fundraising and awareness event at Assumption College
  • Creating and updating a database of Latino-based organizations
  • Reaching out to Hispanic churches in Worcester



The Alzheimer’s Association is a non-profit organization devoted to the advancement of research, supportive services, and awareness of Alzheimer’s. The organization focuses on providing the best care for those facing the challenges of the disease; the organization envisions a world free of Alzheimer’s.


As the Latino Outreach Intern, I have had the opportunity to use my Spanish-speaking skills to help the Alzheimer’s Association break through communication barriers to the Hispanic community affected by the disease. An experience that has left a deep impression on me was the moment when I received negative feedback from a client who expressed the painful frustration that surrounds this disease. The affliction Alzheimer’s imposes on families was revealed to me in this eye-opening experience.


During my internship experience I have utilized the interpersonal communication skills I acquired throughout my studies to better communicate with my supervisor, interns, and especially, the Hispanic community of Worcester. The benefits of a major in Organizational Communication became clear during this experience because I had the ability to effectively understand and exchange information as I established new relationships.

Andrea Dillon: Department of Athletics and Recreation, Assumption College
Interning with Assumption College's Department of Athletics and Recreation

Interning with Assumption College’s Department of Athletics and Recreation


Name: Andrea Dillon

Hometown, State: Ayer, Massachusetts

Major: Marketing

Minor: Management

Internship Sponsor: Department of Athletics and Recreation, Assumption College


Primary Responsibilities:

My responsibilities include:

  • Managing the Recreation Facebook, Twitter and Instagram accounts
  • Creating and implementng social media contests
  • Writing articles for the Assumption newspaper that highlight all of Campus Recreation’s activities
  • Creating posters for intramural events, club sports and facility announcements
  • Photographing Recreation events


Blog Entry:

The Department of Athletics and Recreation handles varsity sports and recreational activities. I work primarily with the recreation portion of the department. Campus Recreation is committed to a student-centric approach to programming. The programs include: club sports, intramural activities and fitness programming. Recreational opportunities promote: a sense of community, student development through leadership and healthy active lifestyles for students.


In this all-inclusive environment, there is never a dull moment in the office – a new event to promote, new projects, or a new contest to oversee. When handling social media, creating posters and promoting recreational events, I have implemented many of the marketing skills that I learned in my Marketing Management class. I have experienced firsthand that multi-tasking, organizational skills and prioritizing tasks are critical to the smooth operation of all organizations.

December 5, 2013

Jeffrey Lewis: Worcester Sharks (AHL)
Interning with the Worcester Sharks (AHL)

Interning with the Worcester Sharks (AHL)


Name: Jeffrey Lewis

Hometown: Westford, MA

Major: Organizational Communication

Minor: Marketing

Internship Sponsor: Worcester Sharks (AHL)


Primary Responsibilities

  • Assist in the research and development of new season ticket marketing campaigns
  • Assist with the execution of concourse activities during games
  • Assist in pre and post-game setups


Blog Entry

The Worcester Sharks is a hard-working team which strives toward one common goal – to be the best hockey team in the AHL, the American Hockey League. Each employee works diligently to provide the best customer service and an unforgettable Sharks’ game experience for fans.


As a Marketing Intern, I am analyzing the season ticket packages for all of the AHL teams and comparing that information to the activities of the Sharks. It is up to me to shift through all the information and determine how the Sharks could offer a better pricing deal and experience to their season ticket holders.


The “a-ha learning moment” I had during the internship is when I was put in charge of running the music during youth hockey games. I had no prior experience and had to quickly learn what to do, which made it exciting. The thrill of being given this important game-day operation made me feel needed by the organization.


One of the lessons I have learned is that every person, intern to full-time staff, must follow the operational game-day plan. This ensures that fans will indeed get the best possible game experience!

December 2, 2013

Makayla Sawyer: Worcester Business Journal (WBJ)
Interning at the Worcester Business Journal (WBJ).

Interning at the Worcester Business Journal (WBJ).


Name: Makayla Sawyer
Hometown, State: Moultonborough, NH
Major: Organizational Communication
Minor: Marketing
Internship Sponsor: Worcester Business Journal (WBJ)


Primary Responsibilities:

  • Assist with planning and promoting the business events sponsored by WBJ
  • Update social media sites, such as LinkedIn, Facebook, and Twitter
  • Interview award honorees at events
  • Organize sponsor and guest registration


Blog Entry:

The Worcester Business Journal is the region’s definitive source for business news online and in print. As a Marketing and Events Intern, I have had the experience of learning what it truly takes to effectively and efficiently plan and execute professional business events.


Through my internship I have utilized skills I have learned in my Organizational Communication courses. My most recent project was writing the introductions for the honorees of the Outstanding Women in Business Awards. It was thrilling to hear my writing read publicly at such a prestigious event.


I have learned from my internship the importance of flexibility and confidence. Every day on the job is different and when I’m at the various events, confidence is key. My confidence to be able to talk with senior executives and other successful businessmen and women is critical to the success of the event.


I am a member of a cross-functional organization; the team at the WBJ are a tight-knit, hard-working organization where I truly feel I have made an impact.

Andreas Moutsatsos: Centro Las Americas (CLA)
Interning at Centro Las Americas (CLA).

Interning at Centro Las Americas (CLA).


Name: Andreas Moutsatsos

Hometown: Arlington, MA

Major: Organizational Communications

Internship Sponsor: Centro Las Americas (CLA)


Primary Responsibilities:

  • Update and create new brochures
  • Design Facebook and Twitter social media outlets
  • Create annual report packet
  • Update and create CLA website and learn development software, Mod-X Revolution.


These tasks must be done on a specific time schedule, especially the Annual Report, which was presented at a board meeting.




My experience at CLA has taught me valuable communication, graphic design and website development skills, and have given me a real-world experience that I had been seeking since beginning college. I have learned that non-profits, like CLA, have an organizational structure and culture that requires employees to get work done at the same efficiency level as for-profit corporations. CLA has also taught me to work above and beyond what I thought I could accomplish; I am having a challenging internship experience.


My supervisor, Elvis Lopez, Director of Administration and Finance, has a lot of experience in business, including accounting, which added to my financial skills. Mr. Lopez showed me that the key to being a successful non-profit is planning and organization. This will greatly help me prepare for a job opportunity after graduation because I started to draw parallels between what I learned in my communications classes and what Mr. Lopez was teaching me about organizational communication and efficiency.


Working on new brochures, updating the website, and creating social media outlets for CLA has made me feel like I am a vital part of the organization. I feel I am actually adding greater value to this small organization than I would be at a large corporation.

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