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October 28, 2013

Max Marschhausen: Worcester Sharks AHL
Interning with the Worcester Sharks

Interning with the Worcester Sharks


Name: Max Marschhausen
Hometown: Lewiston, Maine
Major: Management
Minor: Accounting and Philosophy
Internship: Worcester Sharks AHL


Primary Responsibilities:

  • Assist in research and development of new sales campaigns
  • Compare our corporate partner opportunities with other AHL teams
  • Promote a positive fan experience by creating a unique and exciting environment

Blog Entry:
The Worcester Sharks is a hard-working team which strives toward one common goal of being the best hockey team in the sports entertainment industry. Each individual at the Worcester Sharks works hard to provide the best customer service and to provide our customers with a unique and special experience at every Sharks’ game.


As an Operations Intern at theWorcester Sharks, I am studying our corporate partners and comparing our corporate partners’ web pages to other AHL teams. I have discovered that we have an excellent website display of our corporate partners because we provide a complete list and contact information. We also list opportunities for our corporate partners that tells them the benefits of each package they purchase, from bronze, silver, and gold. We also offer an a la carte selection for each level; for example, at the gold level partners get two selections from the cart such as group tickets for 20 and a radio interview during a Sharks’ broadcast. We really offer some great packages for our partners.


I am adding value to the Worcester Sharks through this project. The opportunity to work in a professional sports environment is providing me with responsibility in the workplace, which makes me feel – even as an intern – that I make a difference in this company. I am very fortunate to have this opportunity.

October 15, 2013

Eric Reilly: Worcester Art Museum, Education Department
Reilly, Eric2

Interning at the Worcester Art Museum


Name: Eric Reilly

Hometown: Smithfield, RI

Major: Organizational Communication

Internship: Worcester Art Museum: Education Department


Primary Responsibilities:

  • Register students for art classes offered at the museum
  • Proofread and approve memos and pamphlets
  • Complete projects involving data regarding classes


Blog Entry:


The Worcester Art Museum is a charitable, non-profit organization. The organization’s purpose is to provide an educational experience for patrons and a first-hand look and immersion into the arts, as well as culture. A friendly and helpful atmosphere can always be expected by visitors on any occasion.


No two days have been the same since I have started my internship. I have worked on and completed a number of projects already, including the schedule for the current fall semester, and the complete profit projections for this fall. The people I work with make me feel like a truly important part of the team, as I am entrusted with the proofreading and final editing of mail outs and faculty memos. Staff even ask my opinion on issues that I am not even involved with!


A main source of income for the Worcester Art Museum is generated from the Education Department. There are many art classes for youth and adults of all ages. I especially enjoy working with the registration administrator in the Education Department, and helping students find and register for a class that most interests them. Classes range from drawing and painting to printmaking and computer art.

October 8, 2013

Camille Auger: Worcester Sharks (AHL)
Interning with the Worcester Sharks.

Interning with the Worcester Sharks.


Name: Camille Auger

From: Kennebunk, Maine

Major: Organizational Communication

Minor: Marketing

Internship: Worcester Sharks (AHL)


Primary Responsibilities:

  •  Compare the Worcester Sharks community programs with other AHL community programs
  • Propose and develop new community events
  • Update fan data on excel worksheets after events
  • Assist the Marketing Department with promotional campaigns
  • Work at Worcester Sharks events


Blog Entry:


The Worcester Sharks are a professional hockey franchise located in the DCU Center in downtown Worcester. Every employee, from player to office worker, works at a fast pace in a team-orientated organization devoted to creating an efficient, comfortable work environment. Theoffice staff is devoted to enhancing ticket sales and creating a positive impact on the Worcester community.


As a marketing intern with the Worcester Sharks, my favorite experience has been conducting research about how the Worcester Sharks contribute to the community. A few of their annual events include “Reading is Cool” and the “Sharks Street Brigade”. Both of these events involve getting youth involved in education and sports. I had the opportunity to work at the Kids Club event where I helped young children learn basic hockey skills and become a part of the Sharks Kids Club.


As I gather research on what other teams do in the AHL to enhance their local communities, I am proposing ideas to develop an annual golf tournament to raise money for charity as well as hospital visits by our team mascot, Finz, to young children suffering with cancer. I greatly appreciate working in the area of community programming.


October 4, 2013

Katie Tarpey: Worcester Sharks
Interning with the Worcester Sharks.

Interning with the Worcester Sharks.


Name: Katie Tarpey

Hometown: Melrose, MA

Major: Organizational Communication

Minor: Marketing

Internship: Worcester Sharks AHL


Primary Responsibilities:

  • Research and report findings of competitor AHL team ticket packages and offerings
  • Generate fliers and posters for company events
  • Manage and enter data for Kid’s Club and group registrations


Blog Entry:

The Worcester Sharks is a small, tight-knit organizational team that works hard to provide the best game experience for their audience. Their departments all work together to guarantee customer satisfaction. Customer service is a huge concept with the Sharks because the fans not only attend for hockey, but also for the experience and fun atmosphere of an AHL game.


Working as a ticket sales intern, I focus on researching competitor teams’ ticket packages and what is offered to their season ticket holders. I also research contact information of schools and organizations to target for future involvement with the Sharks. I log in all registrations for upcoming birthday parties and then help prepare gift bags for upcoming events. I also keep track of the Kid’s Club registration.


My experience working on group projects in my Introduction to Management and Principles of Marketing classes have taught me how to work together with a group to focus and get the task at hand done. This has proven to be one of the best skills to have at the Sharks, because when it comes down to it, we’re all working together to produce the best quality entertainment we can. So, whether it is working with staff from other departments or forming an assembly line with other interns, the job gets done- and done to the best of our ability.