April 26, 2011
Interning at the Worcester Business Journal
Name: Angela Mungeam
Hometown: Marlborough, MA
Majors: International Business and Marketing
Internship Sponsor: The Worcester Business Journal (WBJ)
I work with the editorial team on research projects and writing assignments. These projects include: internet research, social media coordination and writing business-related articles. I also work with the Marketing Department on research and event preparation.
Interning at the Worcester Business Journal has helped me gain tacit knowledge through hands-on experience. During my internship I completed a variety of tasks in the Editorial Department and the Marketing Department. I started off by doing a lot of administrative and research work, but as time went on, I was faced with new challenges of writing articles. I learned a lot through experiencing a variety of jobs because it helped me distinguish between what I personally enjoyed doing, as opposed to responsibilities that didn’t interest me.
I found that the most interesting – and exciting - of my assignments has been writing the “101” feature column about business-related topics for the Worcester Business Journal. Another activity I learned a lot from was creating discussion topics for the social media pages, which also featured comments from readers. Being able to experience readers’ feedback to my ideas and discussion topics proved to be momentous for me, especially since responses were typically from experienced business professionals. This is a significant lesson because it not only advanced my writing skills, but I also realized that I really enjoy being creative and innovative, and receiving feedback on my writing.
I found that my Small Business & Entrepreneurship class demonstrates strong ties to my internship because of the significance of target markets. Having to create discussion topics forced me to emerge myself into the consumer’s point-of-view. I constantly found myself asking, “What would business people, our readers, be interested in?”
Now I have a much better idea about my career interests. I believe being successful in your job is the result of being happy with what you do.
Interning at Elevate Communications in Boston, MA
Name: Brittany Boyle
Hometown: Grafton, MA
Internship Sponsor: Elevate Communications, Boston, MA
I am a public relations intern at Elevate Communications where I am assigned to the Practically Green account. I also assist with other client accounts and perform a variety of tasks including: creating/updating media lists, contacting/following up on news pitches and recording coverage to show the value of our public relations work to our clients. I also conduct online research and produce news clippings.
While working at Elevate Communications, I have gained valuable “real” world marketing skills. On my first day I was thrown into a team on new projects for the Practically Green client. Because it was the busiest time of year, it made it easier to adapt to the working environment because I was constantly being taught and given a lot of responsibility right away.
What I like most about my internship is the variety of work. Every day there are different assignments that need to be completed, such as updating lists, finding new outlets or ways to get our clients’ names and brands out to the public. Although work may seem tedious at times, I know that my work has a positive impact for the client, making me a valuable asset to the team.
This opportunity has allowed me to achieve an understanding of - and an appreciation for - how a public relations company, which serves a variety of clients, works. In the past, I never thought about how much time and effort goes into a simple news pitch.
Interning at the American Red Cross of Central Massachusetts
Name: Nicolas Gonzalez
Hometown: Cambridge, MA
Majors: International Business and Latin American Studies
Internship Sponsor: The American Red Cross (ARC) of Central Massachusetts
As an ARC intern, my tasks include:
- Updating and emailing electronic surveys to communities that had completed their surveys prior to 2008.
- Updating the National Shelter System (NSS) and the Federal Emergency Management Agency System (FEMA) to ensure that all potential shelters are up-to-date so that all Red Cross national and worldwide chapters can view shelters and information.
- Working closely with Emergency Management to identify safe and accessible shelters for residents.
- Identifying potential shelters within the 69 cities and towns of Central MA, including: surveying the identified sites, securing agreements for use and updating all information.
- Entering data collected from the shelter survey including monitoring data to ensure it is accurate and monitoring disaster reports.
When I started my internship at the American Red Cross, I thought it was going to be a desk job and that by the end, I wouldn’t make much difference - but I was wrong. Throughout my internship at the ARC I experienced the many duties and roles of this organization.
Being part of the Disaster Department of the ARC Worcester Chapter, I experienced all the hard work it takes to open up a shelter – from reading and updating the National Shelter System to meeting with emergency managers from prospective towns, in case an emergency happened. When fires occurred, I was called to help out the firemen and families by providing assistance, food and any necessities that they needed to stay safe. I also learned about the dedication that the American Red Cross puts into helping any civilian who needs assistance.
As my future goal is to start my own nonprofit organization to help those in need, my internship has provided me the opportunity to enter the nonprofit environment and learn how a nonprofit organization, such as the Red Cross, is managed.
Interning at Applied Science Laboratories (ASL)
Name: Mark Gately
Hometown: Waltham, MA
Major: Organizational Communication
Internship Sponsor: Applied Science Laboratories (ASL)
I work with the Customer Relations Department to communicate with domestic and foreign distributors who sell Applied Science Products by: creating memos, updating distributor spreadsheets, and working through the company database, GoldMine, to keep track of forecasted records.
Interning at Applied Science Laboratories has been a great opportunity for me to gain hands-on experience in the business communication field. Working specifically for the Customer Relations Department has allowed me to see how a large company communicates with its distributor partners and its day-to-day customers.
My most valued experience during my internship this spring has been developing a way to better help foreign distributors fill out their annual quarterly forecast sales reports. I created and presented a distributor memo to my Customer Relations supervisor that specifically details the sections that need to be filled out correctly on the forecast sales reports. This allows ASL to receive the proper feedback information. This has been a valued experience for me because ASL has implemented this memo into their annual distributor communication process.
Every week I work with highly trained professionals who specialize in communicating about Applied Science products to both domestic and foreign distributors. My work is valued and also critiqued to help me gain more knowledge and experience in the field of business communication. The internship has provided an incredible opportunity and I am grateful to ASL for having me on board!
April 20, 2011
Interning at The Hanover Theatre
Name: Taylor May
Hometown: Plymouth, MA
Internship Sponsor: The Hanover Theatre
As a public relations intern at The Hanover Theatre, my primary responsibilities include: promoting upcoming events on social media websites, researching and maintaining press contact lists, distributing promotional materials to local organizations and assisting the Marketing Department with a variety of tasks.
Beginning the very first day of my internship, I have had the opportunity to develop my marketing and communication skills and to expand my comfort zone and grow professionally in a business-arts environment.
I was thrown directly into the daily grind. With nothing but a manual that was filled with general information and step-by-step procedures to maneuver through their systems, I was asked to complete tasks. Initially, it was overwhelming. I felt that there was a great risk of making a mistake. I soon realized that encountering and overcoming risk is not only a personal triumph, but also an opportunity to become a competent professional.
Through-out the duration of my internship, I can truly say that I have grown and developed my skills through this tacit knowledge. It’s one thing to understand concepts in a classroom setting, but it’s not until I applied them in the workplace that they begin to play a role in the decisions I made to produce quality work and add value to the organization.
I could not have asked for a better internship than the one at The Hanover Theatre; I worked with a great group of professionals and was given the opportunity to see the immense role marketing and public relations play in the entertainment industry.
April 13, 2011
Interning in the Assumption College Office of Alumni Relations
Name: Bianca Ravida
Hometown: Saugus, MA
Internship Sponsor: Office of Alumni Relations, Assumption College
As a social media intern in the Office of Alumni Relations, my primary responsibility is promoting the social networking group that the department has developed to alumni. I am responsible for making sure information on the alumni database is current. As social media intern, I also utilize social networks such as LinkedIn and Facebook to establish connections with former Assumption students. I have also contributed to the Assumption Magazine “Class Notes” section which contains updates about individual alumni.
Before I started my internship, I was nervous because I had only used social media for my personal use. I had no idea how to use social networking as a professional communication tool. On my first day, my fears were cast aside when I met the people in my office and immediately felt comfortable with them. It made my job a lot easier knowing that I could ask any staff member a question about my work. I was also given clear instructions about my tasks, and informed that there may also be some administrative work.
My major project has been inviting former Assumption students to join the Alumni Relations group on LinkedIn and asking them to be a “connection”. This process includes cross referencing the information on LinkedIn profiles with those of the Assumption alumni database. Any updates or new information on the profile is then printed out and highlighted so that the new information is entered correctly into the database. The Alumni Relations group has more activity than I had anticipated. Alumni are able to post and view job listings, establish contacts with other alumni, and be notified about events. It is fascinating to see the network of former Assumption students that I will soon be joining this May!
My internship has allowed me to apply business concepts that I have learned in my classes at Assumption. My computer science course, in particular, has been quite beneficial when I was asked to make a slideshow presentation for the Board of Trustees about our progress using social media.
At first I was hesitant about having an internship on campus because I wanted to “venture out”, but working at Alumni Relations has truly been one of the highlights of my senior year because it has prepared me for graduation more than I expected it too. In the future, when I receive an invitation for my reunion, I will understand the hard work that has gone into that letter and that event. I have definitely developed an appreciation for all the department does and am grateful for the opportunity that they have provided me.
April 12, 2011
Interning at the United Way. Pictured: Heidi Paluk '93, VP of External Affairs for United Way of Central Massachusetts; G’01; Jim Hayes ‘85, VP of Finance and Operation for United Way of Central Massachusetts; Megan Coughlin.
Name: Megan Coughlin
Hometown: South Windsor, CT
Major: Organizational Communication
Internship Sponsor: United Way of Central Massachusetts
I work with the VP of External Affairs; my tasks include: conducting employee interviews, writing articles on volunteer programs, assisting in event preparation and helping other departments with various tasks when needed.
While interning at the United Way of Central Massachusetts, I have gained valuable experience in interpersonal communication skills that are critical in the workplace. I have also had the opportunity to work on my business writing and gain valuable critiques that have improved my writing skills.
My greatest accomplishment is my published articles on the United Way website. While there was a writing and editing process involved, it is rewarding to see that I created and published material on the site. Knowing that the public has access to my work has been gratifying.
I have had the pleasure of working with Assumption alumni who are inspiring individuals and have only great things to say about professional life after graduation! I work directly with the Heidi Paluk, U‘93; G’01, VP of External Affairs. Seeing her dedication and success at the United Way is very encouraging. Hearing stories about her days here at Assumption is always fun too!
Interning with the United Way has really given me a glimpse into the real working world and has opened my eyes to what I’d like my professional future to look like.
April 8, 2011
Interning in the Worcester City Manager’s Office
Name: Lauren Armstrong
Hometown: Norfolk, MA
Major: Organizational Communication
Internship Sponsor: Advisory Committee on the Status of Women, Worcester City Manager’s Office
My responsibilities include: assisting in planning the 100th Anniversary of International Women’s Day, compiling information for a Women’s Resource Directory, planning a press conference to present findings form the Women’s Needs Assessment Survey, attending monthly Committee meetings, and assisting with other office related duties.
Having limited knowledge about women’s rights, I was anxious and excited to spend my semester working with the Advisory Committee on the Status of Women in the Worcester City Manager’s Office. My main focus was helping the committee plan the celebration of International Women’s Day and Women’s History Month. Effective communication was essential in planning this event. I contacted local and state representatives and senators, businesses owned by women, and organizations that have a mission related to women for their assistance in making this event a success.
This celebration is focused on the Young Woman of Consequence award, which honors a local high school girl who exhibits leadership qualities. The winner was a young woman named Paige who ranked in the top 10% of her class, was captain of her school’s soccer team, did hundreds of hours of community service and also came from a single parent home and helped care for her autistic brother. I also have a brother with autism. I found this young woman’s courage and leadership inspiring. Hearing her heartfelt speech at the event made all my hard work in planning the event very gratifying.
April 5, 2011
Interning at the Worcester Regional Chamber of Commerce
Name: Delia Klim
Hometown: Brighton, MA
Internship Sponsor: Worcester Regional Chamber of Commerce
I work closely with the Director of Marketing & Communications on the following tasks: updating the website’s calendar of events and pages, writing and editing press releases, creating promotional materials for Chamber events, updating social networking sites, and conducting market research.
Interning at the Worcester Regional Chamber of Commerce has given me the opportunity to apply the knowledge and skills I have learned in my classes to work in the business world and it has helped me to analyze my strengths and preferences when searching for jobs. I feel very lucky to have this opportunity at the Chamber because it gives me a competitive advantage in the job market – and I enjoy my internship!
Working with the Director so closely has given me confidence in myself to make decisions, take responsibility for tasks, and share my opinion on issues. At first when I was assigned tasks I felt overwhelmed and worried that I would not be able to complete them well. I quickly learned that being an intern is a learning process, and my first press release was not going to be flawless. My supervisor really helped me understand this and gave me the confidence I needed. Now I feel prepared for almost any assignment!
Interning at the Chamber does require some administrative work, but I always feel valued by the organization for what I do. If I help someone other than my supervisor, it is always appreciated, and I know that the end results are helping the Chamber remain successful. My internship has taught me a lot about myself and I value the experience.
April 4, 2011
- Interning in the Assumption College Admissions Office
Name: Elizabeth Villano
Hometown: Manchester, CT
Internship Sponsor: Admissions Office, Assumption College
As an intern in the Admissions Office, I work primarily with the Director of Admissions. I have been responsible for reading and prepping college applications from applicants in Puerto Rico and international students. I have also been assigned a number of tasks, including: creating fliers, welcoming tours, and calculating QPAs. I attended Early Action Accepted Students Day in February and the second Accepted Students Day last week. I will also be joining some of the admissions counselors for high school visits and college fairs in the coming weeks.
When I started my internship I was not sure what to expect, but I have been involved in a variety of interesting projects. On my first day, I attended the weekly staff meeting and was very nervous. I did not know any of the employees, but I immediately felt like part of the team. They gave me a warm welcome and genuinely seemed happy to have me there. That same day the Director added me to the email list, which surprised me and made me feel very involved.
My major project has been reading college applications. This involves reviewing students’ college essays, letters of recommendation, and transcripts. It was very interesting to see the other side of the Admissions process, considering I applied to colleges only a short time ago.
This experience has also allowed me to better understand the type of organizational culture and structure that would be best for me. I have discovered that I like to work in smaller organizations where you know everyone by name. I also prefer an environment with a team or matrix structure, in which I feel comfortable seeking advice from any professional.
I am looking forward to continuing my internship and especially to attending the high school visits and college fairs. These will allow me to gain hands-on experience and see another aspect of the Admissions process.